Refund & Return Policy

Last Updated: 2025

At 3MK CANOPY, we want you to be fully satisfied with your purchase. This Refund & Return Policy explains how returns and refunds are handled.

1. Eligibility for Returns

You may request a return or refund if:

. The item arrived damaged

. The item is defective

. You received the wrong product

To be eligible, the item must be unused and in its original packaging.

2. Return Timeframe

Return requests must be submitted within 14 days of receiving your order.

3. Refund Process

Once your return is approved:

1. You will receive instructions on how to send the item back

2. After we receive and inspect the returned item, we will process your refund

3. Refunds are issued to the original payment method

Please allow 3–7 business days for the refund to appear.

4. Non-Refundable Items

We do not accept returns for:

. Items damaged due to misuse

. Products that were used or opened

. Items without original packaging

5. Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect.

6. Cancellations

Orders can only be cancelled before they are processed.

Once shipped, the order cannot be cancelled.

7. Contact Us

If you have any questions about our Refund & Return Policy, contact us at:

Email: 3mkcompany1@gmail.com

Phone: +31 6 18 916 885